Refund Policy
At Kholo Dukan Online, we aim to offer fair and transparent refund policies for all our users. Please read the terms carefully:
Retailers / Vendors
- Payments made by Retailers / Vendors (such as registration, subscriptions, or listing fees) are strictly non-refundable.
- Once a vendor account or service is activated, no refunds will be issued under any circumstances.
Digital Services & App Activation
- Payments for digital services such as mobile app setup, dashboard access, local advertisement packages, or software customization are non-refundable once the service is initiated, even partially.
- Activation includes access to the vendor dashboard, creation of the retailer’s mobile app (if applicable), product listing permissions, and onboarding to the Kholo Dukan Online platform.